GleanView’s new @mention feature allows in app communication between colleagues and can be used when Logging a Note, a Meeting, or a Call. To do so type “@” and choose which user to mention from the list that populates. @mention’s will appear in the Account Activity Widget with other Logged Activities and an email notification will be sent to the user mentioned.
Use @mentions in Notes:
Use @mentions when scheduling Meetings:
Use @mentions when Logging a Phone Call: