The GleanQuote/HubSpot bi-directional integration enables users to create quotes and proposals from a HubSpot account or deal, syncs account and contact information from HubSpot to GleanQuote, and also syncs proposal information from GleanQuote to HubSpot.
Users are matched between GleanQuote and HubSpot via email address. All HubSpot users that will be creating proposals will need to be created as users in GleanQuote with the same email address as is used in Hubspot.
The user setting up the GleanQuote/HubSpot integration must be an admin in both HubSpot and GleanQuote.
To enable the integration from your GleanQuote account, go to company settings/integrations/other and click the Enable button on the HubSpot card.
Select the Hubspot account you want to connect:
Confirm the integration permissions:
You will see that the Status on the HubSpot integration card now displays Enabled. You can disable the integration at any time in GleanQuote by clicking the Disable button.
Click the Edit Settings button on the HubSpot integration card in GleanQuote:
Map the Account, Opportunity and Contact fields by matching up GleanQuote field names with Hubspot field names. If you want to match HubSpot fields with custom GleanQuote fields, those custom fields will need to be created in GleanQuote company settings before mapping.
Check the Auto-populate HubSpot deal amount with GleanQuote proposal total checkbox if you want the total of the most recent sent proposal related to a HubSpot deal to update the HubSpot deal amount automatically. Since a HubSpot deal can only have one value, if you have multiple recurring periods on a quote, you can select whether you only want the non-recurring amount to populate the deal amount, or the sum of the recurring amounts (all annualized), or the sum of the non-recurring amounts and the annualized recurring amounts.
Check Auto-populate HubSpot Deal Line Items with GleanQoute proposal line items if you wish to have all GleanQuote line items on the most recent sent proposal synced into the associated HubSpot Deal as line items.
Check Use GleanQuote Configured Model Number instead of Model Number for HubSpot SKU if you want to use the Configured Model number instead of the regular product model number in HubSpot.
Check Update HubSpot Deal Stage with GleanQuote Proposal Status and map the GleanQuote Proposal Statuses to HubSpot Deal Statuses if you want the HubSpot deal status to automatically update with the GleanQuote proposal status updates.
Click the Save button when you are finished mapping fields. These integration settings can be updated any time by an admin user in GleanQuote.
Only mapped fields will be synced between GleanQuote and HubSpot.
You can verify that your integration is active by going to the Connected Apps section of your HubSpot account settings. You should see the GleanQuote app listed if your integration setup was successful.
Once you have completed the integration set-up, you can create new GleanQuote proposals from within HubSpot Deals and Companies. You will see the GleanQuote card in the sidebar of the connected app on companies and deals within HubSpot:
Clicking the New Proposal button launches this modal. Just click the Continue link.
If the HubSpot account selected when creating a new proposal does not already exist in GleanQuote, then a new account is created in GleanQuote and all of the HubSpot contacts associated with the company are also created in GleanQuote. The fields for these records are populated according to the mapping in the HubSpot integration settings.
If the HubSpot account selected already exists in GleanQuote, then ALL mapped GleanQuote fields will be overwritten with HubSpot data, and any new contacts with email addresses will be added to the GleanQuote account. Company, Contact and Deal data should be managed in HubSpot and not GleanQuote since no edits to these fields in GleanQuote will be synced back to HubSpot and these fields will be overwritten with HubSpot data when any new proposal is either CREATED or EDITED.
If you choose to connect the proposal to a HubSpot deal that does not already exist in GleanQuote as an opportunity, then a new opportunity is created in GleanQuote. The only opportunity field that is synced is opportunity name. The stage of the opportunity in GleanQuote is automatically set to Nurture. If the HubSpot company and contacts associated with the deal do not exist in GleanQuote, they are created as well.
If the HubSpot opportunity already exists in GleanQuote, then any new contacts with email addresses associated with the HubSpot account are created in GleanQuote.
Once the proposal is saved in GleanQuote, summary information from the proposal will sync back into HubSpot. You can click the link icon to go directly back to the proposal editor in GleanQuote or click the Actions link and choose either the Proposal overview or editor. Each time a new proposal is created from a HubSpot deal or company, it will be displayed in this same area. Each time a proposal is updated in GleanQuote, the same information is updated in HubSpot.
In order to view proposal tracking activity in HubSpot, make sure the GleanQuote activity checkbox is checked.
Each time a proposal is created, send, viewed or completed, an activity event will be displayed in the HubSpot timeline for the company or deal and the contact.
Clicking the link in any of the timeline activities will open Proposal Overview in GleanQuote. You can download a pdf copy of the completed proposal from here using the Get PDF button. A copy of the completed PDF is also synced to HubSpot in the Files section for the deal or company.
Seamless integration creates a complete user experience with GleanQuote CPQ for HubSpot.